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  • Game won't start

    Hello,

    I have the GOG version and tried installing it manually and using their GOG Galaxy client. Every time I try to start the game, it immediately crashes. Occasionally a crash report will appear (see attachment 'kharak_crash.png') but not under all circumstances.

    What I've tried so far:
    - Changing game to run in various Compatibility Modes (Vista, 7) and as Administrator
    - Updated DirectX to most up to date version
    - Tried downgrading back to DX9
    - Uninstall/reinstall MS Visual C++ 2015, both x64 and x86 versions

    I have already consulted with GOG's support team but so far no avail. Any further assistance is much appreciated.

    Thank you.
    Attached Files

  • #2
    Hey Ronnie,

    Unfortunately the GoG client was a collaboration between Gearbox and GoG so I am unlikely to have any helpful insights to your problem. Still, I will get one of our programmers to take a look at the log see if they can find anything.

    Have you reached out to Gearbox customer support?

    Can you upload a DxDiag output for us?

    Cheers,

    Iain

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    • #3
      Hi Iain,

      I haven't reached out to Gearbox yet but will do so now. I have attached the DxDiag as requested.

      Thank you.
      Attached Files

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      • #4
        Did you have any luck with Gearbox Customer Support?

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